Process Manager (Process Monitoring/ Process Analytics)

Job Category

  • Technology & UX/UI Design


  • Berlin


  • Full-Time
  • Professional Level


  • Zalando SE

The opportunity

Zalando’s Business Excellence team ensures that business processes run smoothly in company-wide IT systems. As a Process Manager, you work together with different teams across the company to actively manage and improve business processes.  

What we are looking for

  • You have a degree in Computer Science or Business Information Systems or similar
  • As a Process Manager you take care of individual monitoring solutions for company-wide business processes as well as mastering their KPIs
  • You have at least two years professional experience in the world of business process management
  • You contribute a distinct understanding of product management and software development
  • You have excellent analytical skills and are able to work in a goal-oriented manner
  • You take over responsibility and run your projects together with autonomous teams
  • Your are not just a process expert when it comes to IT systems, you can also master complex data structures
  • Challenging tasks and demands motivate you to achieve your best
  • You are part of an international team, so English is a must

Your responsibilities

  • You actively gather requirements for monitoring business processes within Zalando Technology as well as relevant business departments and discuss solutions to best meet customer needs and requirements
  • You design and develop monitoring solutions for company-wide IT business processes
  • You analyse business processes from various angles so that you are able to drive improvement initiatives & make sure that new features get implemented on time and utmost quality
  • Quality rules – you are constantly optimising your products and your processes and are able to motivate whole teams to do the same
  • You support developments teams and offer advice when it comes to process management for IT products
  • You enjoy working with other departments and aligning on projects
  • You are motivated to look into new topics like process mining and derive ways to implement these

What you can expect from us

  • A unique corporate culture with flat hierarchies and fast decision making where results are what matter
  • Fast onboarding thanks to our mentoring program
  • Professional international colleagues who will both inspire and support you
  • Training and further development opportunities to expand your skills and help you on your way
  • Motivated and autonomous teams having mastery and purpose to shape Zalando online fashion experience

About Zalando

Zalando is Europe’s leading online fashion platform, doing business in 15 markets. Delivering first-class shopping experiences to our +15 million customers requires moving fast — with microservices, Agile processes & autonomous teams  —  and using cutting edge, open source technologies. We are passionate about what we do and have fun while doing it. And we are willing to experiment and make mistakes: It’s how we grow.

Want to join us? Then go ahead and apply!

If you need guidance or have any questions about our recruiting and hiring processes, please contact recruiter Matthias Rempel.

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