Onsite Analyst - Consumer Insights

Job Category

  • Business Development & Project Management
  • Sales & Performance Marketing
  • Technology & UX/UI Design


  • Berlin


  • Full-Time
  • Graduate / Entry Level
  • Professional Level


  • Zalando SE

Zalando wants to be the e-commerce strategy for brand partners and is building up a portfolio of brand services such as advertising, article and stock management and Consumer Insights. Consumer Insights is an entirely new offer enabling brand partners to gain a holistic understanding of their consumers @ Zalando. This offer includes project-based consultancy services and self-service web interfaces. The Consumer Insights - Analytics Consultant role provides data-driven value to both our brand partners and internally to our team by being the go-to person when it comes to onsite tracking data. This position offers the opportunity to be part of the forefront team to shape a new business venture and to personally grow with it.


Your Challenge

  • You’ll work on consultancy projects by extracting, analyzing and interpreting onsite tracking data to derive relevant insights as well as effective strategy and action recommendations and present your finding to our clients
  • You’ll stay on top of the Consumer Insights analysts' latest discoveries and make sure that our clients reap the benefits by defining and building further consultancy products and strategies based on our clients' needs
  • You’ll analyze the success of our self-service web interfaces in terms of usage and user preferences and derive recommendations for improvement
  • You’ll be responsible for monitoring and improving our data quality by analyzing data from various sources, coordinating with internal teams and reviewing calculation methods


What You’ve Got

  • You are proud of your outstanding academic degree in a quantitative field
  • You already possess relevant work experience in consulting, analytics, controlling or business development in industries such as e-business, retail, consultancy or market research
  • You are an expert when it comes to working with large volumes of onsite tracking data and possess extensive knowledge of respective tools and methods, preferably Google Analytics/BigQ and SQL
  • You love number crunching and data analysis, but are also able to visualize and explain complex analyses in a simple and appealing fashion
  • Your business-savviness and interest in fashion e-commerce help you to quickly grasp the business relevance of any analysis done by or presented to you
  • You are able to communicate precisely, strategically and results driven to your clients' executive level in English and/or German; other European languages are a plus
  • You are experienced in handling multiple work streams and clients simultaneously while consistently delivering excellence
  • You have advanced MS Office skills
  • Your strong work ethic is complemented by your willingness to travel occasionally


What You Can Expect

Ours is one of the most spectacularly successful stories in e-commerce. But we mostly prefer to concentrate on writing the next chapter. When you join us, you can not only expect to become part of an extraordinary and ambitious team, but a whole lot more:

  • You’ll never be bored! Zalando is a working environment where something new happens every day
  • You work with an international team of experts to inspire and support you
  • We offer vast training and further development opportunities to expand your skills and help you on your way
  • Dive into a corporate culture where your skills are judged only by your results – our motto: wear sneakers, not ties
  • We offer attractive employee discounts for you in our online shop
  • We are located in an easily accessible workplace in the heart of Berlin


Interested? Then apply immediately via our job board. We are looking forward to your application, If you have any questions regarding this position, please don't hesitate to contact our HR Team // Mathias Mengel: mathias.mengel.external@zalando.de.

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