Product Operations Manager - zlabels

Job Category

  • Technology & UX/UI Design

Location

  • Berlin

Contract

  • Full-Time
  • Professional Level

Company

  • Zalando SE

YOUR TASKS

The scope of the Product Operations team is to improve the user experience with our products. The Product Operations Specialist collaborates closely on product and feature for the entire product lifecycle (milestones, testing, training, feedback, bugs, fixes, KPI tracking). In this capacity you will partner and integrate closely with Product Owners and Engineering to bring an agile mindset to Product Development.

YOUR ROLE

  • Become a trusted partner for our product and engineering teams understanding to contribute to driving our overall mission
  • Structured thinker who helps advance the strategy and execution of the ProdOps team
  • Build empathy and passion for user experience and trust across the company
  • Specializing in solving advanced product related issues and follow up of their implementation
  • Ensuring smooth communication and operational support during releases and process modifications
  • Communicate with business users and external partners on progress and receive feedback
  • Knowledge in SQL and Netsuite in general is a plus

 

WHAT YOU’VE GOT

  • You have a background in business or technology and you gained minimum 3 years of experience
  • You’ve got a strong strategic approach combined with a flexible mindset and willingness to move things forward
  • You’re able to take initiative, use good judgment, understand deadlines and carry multiple projects through to completion even with much interruption
  • The ability to maintain a realistic balance among multiple priorities and an agile environment is a natural basic for you
  • You’ve got excellent communication and negotiation skills in English (German is a plus) and you impress with superior writing

WHAT YOU CAN EXPECT

Our recipe for success: think big and act fast. What you're doing today will affect millions of customers tomorrow. At Zalando, you have the chance to work on the world's best online fashion experience in a rapidly growing international company. What else? We do of course have a lot more to offer:

  • A corporate culture where your skills are judged only by your results – our motto: wear sneakers, not ties
  • An international team of experts to inspire and support you
  • Boredom doesn't get a look in here! Zalando is a working environment where something new happens every day
  • Also a feel-good team: We don't just work well together, we also like to get together after work
  • Training and further development opportunities to expand your skills and help you on your way
  • An easily accessible workplace right on the main arteries of Berlin

Want to join us? Then go ahead and apply!

If you are interested please send your application and don´t forget to let us know which product areas strikes your fancy. Or if you have any other questions - please contact the Recruiter Maria Ulbrich @maria.ulbrich@zalando.de.

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