Search Quality Specialist - Germany

Job Category

  • Technology & UX/UI Design

Location

  • Berlin

Contract

  • Full-Time
  • Professional Level

Company

  • Zalando SE

Zalando is transforming from an e-commerce company into a multi-service platform that provides fashion as a service. The 1,600+ members of Zalando Technology across our offices in Germany, Ireland and Finland build most of our 40+ platform products in-house and open source - from Smart Logistics to Brand Solutions to Payments and Warehouse Management.

In Zalando’s Search and Personalization department in Berlin you will work as a Search Quality Specialist to improve the internal search function and provide highly relevant personalized search results helping millions of customers find their favorite fashion items. You will represent the interests and expectations of customers by evaluating the quality of the full text search in all Zalando products and help to improve the user's search experience.

 

You Are Setting Standards

Tests and Analysis. You develop and apply quantitative and qualitative methodologies to detect search quality issues, create systematic methods to structure data sets and analyze linguistic patterns to build taxonomies and structured data sets. Furthermore you will participate in regular testing and QA assignments.

Collaborate. You define new tests and metrics, while collaborating with stakeholders and maintain the voice of search quality by educating product and engineering stakeholders, as well as ensuring a strong market focus on the search quality. In close cooperation with the engineering teams you will work on data set development, search engine tuning and innovative search features like photo or voice search. Through a strong exchange with the Merchandising team you make sure to always be up to date about the upcoming fashion trends.

Localize. You ensure that local fashion peculiarities and seasonal trends are represented properly in search of the German Zalando shops. Based on your very good understanding of the intentions and needs of the customers in all international you’re able to make product suggestions based on the competitive landscape and user climate.

 

You Are Skilled

Passion and Technology. You can bridge the natural gap between Analytics, Fashion and Technology. Besides your passion for Fashion you’re driven by User Experience and KPI reporting for website performance.

Tooling and Playing. You are experienced with Google Analytics or similar tracking tools and love digging deep into reports and play around with numbers. If you also gained experience with SQL and Google BigQuery, this would be a big plus.

Research. You have a university degree in Computer Science, Business Administration, Mathematics, Linguistics or equivalent.

Market knowledge. In order to understand and serve the customer needs of the German shop you have excellent German language skills.

 

You Are Offered

Impact and Contribution. At Zalando you can have impact and be part of something bigger at the same time. We will once again revolutionize the fashion industry and as a Search Quality Specialist, you can be at the center of the storm, working with the teams that change the game.

Development and Feedback. At Zalando you can grow, personally and professionally. We will fully support you on your personal development and be there to provide you with experienced thought partners and multi-source feedback. You can create your own opportunities, while we encourage you to take risks. Don’t be afraid of failures. Learn from them.

Perks. Competitive salary; great shopping discount on a wide range of products on zalando.com; discounts from external partners; public transport discounts; relocation assistance for internationals; municipality services*; flexible working times; family service and parent & child rooms*; additional holidays & volunteering time off; diverse sports and health offerings*. (*Partly, depends on location)

Fun and Interaction. Finally, have fun! We provide one of the most international environments you can find and are dedicated to making your job fun. We know that you can only give your best, if you enjoy it. With our weekly Tech Talks, more than 100 guilds (from our API guild to our football or gaming guilds) and our semi-annual Hack Week, you can build your own Zalando experience.

 

Want to join us? Then go ahead and apply!

If you need guidance or have any questions about our hiring processes, please Katharina Zink // katharina.zink@zalando.de

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