IT Service Delivery Professional Digital Workplace

Job Category

  • Technology & UX/UI Design


  • Berlin


  • Full-Time
  • Professional Level


  • Zalando SE


As part of the team “Shared Device Solutions” you will optimize the Zalando Digital Workplace. The scope of the team are all non-personalized IT Solutions that are being shared by all Zalando employees - printers, meeting room equipment, monitoring and info screens etc.  Our goal: Improve the productivity of all Zalando employees and deliver a great user experience. Together we evaluate, design, implement, operate and improve fully integrated IT solutions.

Your Challenges

  • You are responsible for the evaluation of the IT solutions in collaboration spaces as well as for the implementation and continuous improvement
  • You are in charge of the management systems needed for highly automated operations
  • You enable internal and external service units that overtake everyday operational tasks
  • For your IT services you have the full delivery ownership
  • You facilitate and promote close collaborations with internal stakeholders

 What we are looking for

  • A degree in Computer Science or equivalent practical experience
  • You bring deep knowledge about technology trends for shared IT solutions
  • Experience in the conceptual design of IT services
  • Excellent communication skills and empathy
  • You are part of an international team, so English is a must as well as German skills will be a plus

What you can expect from us

  • Working at Zalando means working in a fast-growing, international company where you are part of creating the world’s best online fashion shopping experience
  • Flat hierarchies in a large, international and still very dynamic and ever-changing environment
  • We constantly working on your development by providing internal and external trainings
  • Company pension plan and Employee discount for all Zalando products
  • Much, much more

About Zalando

Zalando is Europe’s leading online fashion platform, doing business in 15 markets. Delivering first-class shopping experiences to our +15 million customers requires moving fast — with microservices, Agile processes & autonomous teams  —  and using cutting edge, open source technologies. We are passionate about what we do and have fun while doing it. And we are willing to experiment and make mistakes: It’s how we grow.

Want to join us? Then go ahead and apply!

If you need guidance or have any questions about our recruiting and hiring processes, please contact recruiter Maria Ulbrich at

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